FAQ's
When will I get my delivery?
Your delivery will take around
2-3 weeks to arrive. We handcraft each order to make sure they're 'purrfect'
Please look at our shipping & returns policy for more information.
What payments do you accept?
We accept all major debit and credit cards payments.
Returns / Refunds/ Exchanges
Due to each item being handmade, we are unable to process any refunds/ exchanges once the order has been placed. Please read our shipping & returns policy for more information.
How old are the tomby boys?
The Tomby boys are 3 years old, their birthday is
23rd June 2019
What breed are Tommy & Toby?
Tommy and Toby are a somewhat mixed breed.. British Blue crossed with a Norwegian Forest cat, and a tabby too.. fun fact, cats can have multiple dads!
To us, they're the best breed!
What's the boys favourite treats?
Anything that crunches and is in a crinkly bag!
I can't find what I'm looking for?
If you are struggling to find what you are after, please head to our contact us section and we will respond within 24 hours to help you find your Pawsome Tomby items!
When will I be charged for my order?
Payments for all orders are taken at the time of purchase. Unless otherwise stated.
Where do you ship to?
Mainland UK
USA
CANADA
AUSTRALIA